Methods of payment-Bank transfer

The transfer is a bank transaction that allows you to transfer money from one account to another account. This is a transaction that presents no risk as the current accounts involved have a unique identification code. The bank details allow you to identify the country, the bank and the beneficiary, all information that is contained in the code IBAN (International Bank Account Number).

The IBAN numbers have a precise meaning and, in particular, specify the following information

- Name and surname of the beneficiary;

- IBAN code;

- Amount of the transfer;

- Reason for the transfer.

Only with these specifications, the transfer can be arranged in favour of the beneficiary.

There are different types of credit transfer, with different costs and times of credit.

Since 1 August 2014, the standard used for credit transfers in Euro has been the European bank transfer (SEPA credit transfer - SCT). Only the beneficiary’s IBAN code is needed to perform this type of operation. The maximum time of execution of the operation is of a working day after that of acceptance of the order from the intermediary (for the transfers arranged with paper mandate the term can be two working days).

This payment method, according to its different types, can take up to 5 working days. It is manually validated by a platform operator.

Only once payment has been received:

- the customer receives a confirmation that the transaction was successful

- the agency receives the notification and the email of receipt of a new case

- the case is created and the customer can view it from the Cases panel, as a case in approval

- the customer can complete the necessary informative fulfillments to the agency in order to start the investigation.