Documents
How it works for the customer
Features and functioning of the Fidavo.com platform for the client user.
How it works for the agency
Features and operation of the platform for agencies
How to become a private investigator
All avenues for pursuing a career as a licensed or agency-employed private investigator
Payment method-Bank card
Description of bank card as a method of payment
Payment method-Bank transfer
Description of bank transfer as a method of payment
How it works for the investigator
Investigator Platform Features and Operation
Cancellation of the customer
Description of the user cancellation procedure
Case flow
Description of the various case states
Assignment of staff to a case
Procedure for assigning case-specific investigative activities to an investigator
Creation of the storyline of the case
How to create the storyline of the case and what elements it consists of
Connections
How conncections between agencies and agents work
Assignment Form
Description of function of assignment form generation
How Extra Products Work
How agencies can offer extra products to the client and in which cases
Report of closed case
Description of the final report of the investigation containing evidence that is also valid in court
Plans of subscription of the agency
Features of the three subscription plans that the agency can subscribe to with the platform.